Easy to navigate. Relatively quick shipping

Fast shipping- was delivered sooner than expected

The return was easy and I was refunded quick

Review of shoes wasn't immediately apparent. Link to sight first showed the show and an opportunity to buy another pair. After scrolling down I saw the review questions. Recommendation: When giving a link to review a purchase, show the review first, and then offer the opportunity to buy another pair.

Terrible update. I have had plenty of pairs but can’t get these to fit right.

I put San Diego for my address because it was my last address I was unable to put my APO address as I am currently stationed overseas. I called customer service wondering when these shoes will arrive and hoped they would make it in time for my first half marathon. They came 6 days before and I was able to break them in and hit a nice run of 1:46 on my half marathon. Just recently began training anf these are a great addition into my rotation specifically for race days. Thank you to customer service for being so kind, understanding, and helpful.

Delivery and customer service always good

Excellent customer service.

The site is fantastic and user friendly 😊 I love Brooks HYPERION 2 WOMENS. Please bring them back.

Site is great. Customer service was 9k. Not much they can do if only one shoe and one color is offered in my size. I hate this!