Poor customer service. Shipping in 3 - 5 days did not happen, so I didn't receive the brushes in time to use them for my wedding. I tried to cancel the order before it shipped, but was told that could not happen. Instead, I was instructed to write a note to UPS refusing the package so it could be returned and I would receive a refund, which is what I did. I have not received a refund. I've emailed numerous times and reached out on social media for assistance, but I am continuously ignored. Worst customer service and I won't be purchasing anything else.