My deliveries are timely, and when I call customer service the team members are always courteous, patient, cheerful, helpful, professional, personable, and thoughtful. I also enjoyed all of the host they educate and entertain the viewers, with a good sense of humor, a warm welcoming professional flair. I can tell that they enjoy their jobs. I am learning so much about gems, jewelry, Shughite and more. Thank you Shop LC for hiring great people in front/behind camera, and all of the support team members. You all indeed bring JOY!