Aloha,
I watch the SHOP LC channel daily and I shop regularly! LOL :) When I have any return issues or shipping concerns I simply call the customer service line and am ALWAYS greeted professionally and am met with nothing but a willing heart and a positive attitude! Between that and your constant flow of unusual settings with a fabulous assortment of various gemstones at rockin' good prices...WHY would I shop anywhere else????
Mahalo,
Deborah