Delivery was fast, customer service is excellent, returns are super easy.

Customer service is spot on

Easy to use, love Brooks site and your shoes… typically

Easy to use web site with quick delivery.

Fast and efficient! I have purchased shoes from Brooks on multiple occasions.

My name is Brooks. And I would love to try complementary samples whenever you have them. You are the ultimate brand, and we would make the second best ultimate pair (only behind a pair of Brooks shoes ofc)

I use the sports ambassador discount which I’m very grateful for, but paying $10 shipping makes me hesitant to return sneakers, so I’m stuck with a pair of uncomfortable sneakers because this is my third pair and I’ve already paid $30 in shipping, returned 2 pairs. At this point, I would’ve rather pay full price and get free shipping and free return as well as quicker shipping because I waited about 15 days for the last pair. I do recommend Brooks to a lot of my patients, especially when they see me wearing them. I appreciate the sports ambassador program. I just wish it was free shipping because I would return them until I got exactly what was comfortable.

Easy to navigate and user friendly

easy to use and buy. Easy to navigate and find information and also easy to read reviews.

Great support staff. Always responsive to questions, supportive of any defects in materials and back up their products